In any case, if it is a true emergency or the monitoring team cannot reach the homeowner, they will call the police and have a unit dispatched to the address. The homeowner then can cancel the alarm and prevent police from being dispatched by providing a previously agreed-on “safe word”. However, if the alarm is not turned off within 30 seconds, the monitoring team will receive the notification and attempt to contact the homeowner. If the alarm gets deactivated by the homeowner during these 30 seconds, no police will be dispatched. Their professional monitoring team works 24/7, so it does not matter if it is day or night.Īfter an alarm has been triggered, there is a 30-second entry delay during which the homeowner can deactivate the alarm using their PIN.
When an alarm goes off, the SimpliSafe monitoring team receives a notification. SimpliSafe will not immediately call the police if an alarm goes off. These procedures can vary a lot depending on where you live. It is recommended to check with your local police department and enquire about their procedures when a home alarm is triggered.
This percentage is around 30% but can reach upwards of 70% for cities with a population of over 1,000,000.Ĭonversely, confirmed alarms by reputable security companies usually have faster and higher response rates by the police. (This can be either audio or video recording, for example.) A triggered alarm is usually not considered proof of a crime.Īccording to this study, the police may not respond or will not guarantee a response to a high percentage of the triggered alarm in the big cities. The problem lies in the high rates of false alarms, and some police departments may require proof that there is a crime in progress. However, even in these cases, the police may not respond very quickly or at all in some instances. Since a security team monitors the system, they can inform the police of an alarm event, which means the police can respond promptly. Professionally monitored home security systems are different. However, the responsibility lies entirely in the hands of the homeowner or the passersby to inform the police. The alarm siren can attract a lot of attention, including that of a police officer that may happen to be in the same area. The police will not automatically be informed if a self-monitored home security system has been triggered.
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